Will LLMs Change How We Find Information?

This blog compares traditional search engines with generative AI tools like LLM-powered chatbots, explaining how each finds and delivers information differently. It shows where classic search still excels (live data, official sources, multi-perspective research), where generative AI shines (explanations, summarization, content creation), and argues that the future is a hybrid model where conversational AI and search work together rather than compete.

2/13/20232 min read

For over two decades, “looking something up” has meant typing a few keywords into a search engine and clicking through links. Now, with Large Language Models (LLMs) like ChatGPT, a new pattern is emerging: instead of hunting through pages, we simply ask a question and get a direct, conversational answer. The big question is: will generative AI replace traditional search—or just reshape it?

How Classic Search Engines Work

Traditional search engines are essentially index + ranking machines:

  1. They crawl billions of web pages.

  2. They build an index—like a massive digital library catalog.

  3. When you type keywords, they rank pages based on relevance, popularity, freshness, and many other signals.

You get a list of links, snippets, and sometimes “featured answers.” The user does the rest: click, skim, compare, and decide what to trust.

Strengths of classic search:

  • Great for navigational queries (“YouTube”, “Gmail login”)

  • Good for fresh info (news, prices, recent events)

  • Transparent: you can see the sources, compare perspectives, and evaluate credibility yourself

Its weakness? It still takes work. You often open multiple tabs, skim a lot of noise, and piece together the answer manually.

How Generative AI Answers Questions

LLMs flip this model. Instead of sending you to pages, they generate an answer in natural language. You ask:

“Explain how inflation works in simple terms.”

and get a coherent explanation in one place—no clicking required.

Key differences:

  • Conversational: You can ask follow-up questions, clarify, and refine.

  • Summarizing: The model can compress information that would normally require reading multiple sources.

  • Task-aware: It doesn’t just give info; it can help you do something with it (draft emails, outlines, code, etc.).

The trade-off: you usually don’t see clear citations by default, and the model may hallucinate—confidently saying things that aren’t true.

When Search Is Better

Classic search still wins in several scenarios:

  • Live data: stock prices, flight status, breaking news, weather

  • Official information: government policies, legal documents, product documentation straight from the source

  • Research and comparison: when you want multiple viewpoints, reviews, or original reports

Search is like a map of the territory—you see different paths and decide which one to follow.

When Generative AI Shines

LLMs stand out when you want:

  • Explanations – “Teach me X at a beginner level”

  • Transformations – “Summarize this”, “Rewrite this more politely”, “Turn this into bullet points”

  • Creation – drafts of emails, articles, code, lesson plans

  • Guided learning – step-by-step walkthroughs with follow-up questions

Generative AI is more like a tutor or assistant than a directory. It helps you understand and produce, not just find.

The Likely Future: Hybrid, Not Either/Or

It’s unlikely that LLMs will simply “kill” search. Instead, we’ll see:

  • Search with generative summaries: search engines answering in paragraphs plus showing sources.

  • Chat interfaces backed by search: conversational answers grounded in live web results.

  • Domain-specific assistants: tools that search your own docs, tickets, emails, and code, then respond in natural language.

The key shift is this: instead of you stitching together information from many pages, the system does more of that work for you—and explains the result in plain language.

What This Means for Users

For everyday users, the best strategy is not to pick sides but to use both:

  • Start with generative AI when you want understanding, structure, or a first draft.

  • Use classic search to verify facts, check sources, and explore different perspectives.

LLMs are changing how we interact with information—from “find and filter” to “ask and refine.” Search isn’t going away, but it’s being quietly rebuilt around a more conversational, generative core.